How on688 collects, uses, and protects your personal information
Last Updated
January 1, 2026
All personal information encrypted with bank-grade SSL technology and stored on protected servers.
Your data is never sold or shared with third parties without your explicit consent.
Request access, correction, or deletion of your personal data at any time.
Clear explanation of what data we collect, why we need it, and how long we retain it.
This Privacy Policy explains how on688 ("we", "us", "our", "Company") collects, uses, discloses, and protects personal information of users ("you", "your", "Player") who access or use our online gambling platform and services (the "Platform"). We are committed to protecting your privacy and ensuring that your personal data is handled in accordance with applicable Indonesian data protection laws and international best practices.
By creating an account on on688 or using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein. If you do not agree with any aspect of this Privacy Policy, you must immediately discontinue use of the Platform.
on688 acts as the data controller for all personal information collected through the Platform. We determine the purposes and means of processing your personal data. For privacy-related inquiries or to exercise your data rights, you may contact our Data Protection Officer at the contact details provided in Section 13 of this Privacy Policy.
on688 collects various categories of personal information necessary to provide our services, comply with legal obligations, and enhance your gaming experience. The types of data we collect include:
on688 processes your personal data for the following purposes:
on688 processes your personal data based on the following legal grounds:
on688 does not sell your personal data to third parties. We may share your information in the following limited circumstances:
All third-party service providers are contractually obligated to protect your data and use it only for specified purposes.
We may disclose your information to government agencies, law enforcement, courts, or regulatory bodies when required by law or when we believe in good faith that disclosure is necessary to:
In the event of a merger, acquisition, reorganization, or sale of assets, your personal data may be transferred to the acquiring entity. We will notify you via email or prominent notice on the Platform before your data is transferred and becomes subject to a different privacy policy.
on688 retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:
| Data Category | Retention Period |
|---|---|
| Account registration information | Duration of account + 7 years after closure |
| KYC verification documents | Duration of account + 7 years after closure |
| Financial transaction records | 10 years for AML compliance |
| Gameplay and betting history | Duration of account + 5 years after closure |
| Customer support communications | 3 years after last interaction |
| Marketing consent records | Until consent is withdrawn + 1 year |
| Technical logs and IP addresses | 90 days (extended to 1 year for fraud investigations) |
After the applicable retention period expires, personal data is securely deleted or anonymized so it can no longer identify you.
on688 implements comprehensive technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Our security measures include:
While we implement robust security measures, you are responsible for maintaining the confidentiality of your login credentials. Never share your password with anyone, and immediately notify us if you suspect unauthorized access to your account.
Under applicable data protection laws, you have the following rights regarding your personal information:
You may request a copy of the personal data we hold about you. We will provide this information in a commonly used electronic format within 30 days of your request.
You may request correction of inaccurate or incomplete personal data. You can update most information directly through your account settings.
You may request deletion of your personal data, subject to certain exceptions (e.g., we must retain financial records for legal compliance). Account closure requests can be submitted through customer support.
You may request that we restrict processing of your personal data in certain circumstances (e.g., while we verify data accuracy or investigate a complaint).
You may request transfer of your personal data to another service provider in a structured, machine-readable format where technically feasible.
You may object to processing based on legitimate interests or for direct marketing purposes. We will cease such processing unless we have compelling legitimate grounds.
Where processing is based on consent, you may withdraw your consent at any time. This does not affect the lawfulness of processing before consent was withdrawn.
How to Exercise Your Rights: Submit a request via email to [email protected] (text reference only) or through the account settings page. We may require identity verification before processing your request.
on688 uses cookies and similar tracking technologies to enhance your experience, analyze site usage, and deliver personalized content. Types of cookies we use include:
You can control cookie preferences through your browser settings. However, disabling essential cookies may impair Platform functionality.
Your personal data may be transferred to and processed in countries outside Indonesia where our service providers operate. When we transfer data internationally, we ensure adequate protection through:
on688 services are strictly prohibited for individuals under 21 years of age. We do not knowingly collect personal information from minors. If we discover that a minor has provided personal data, we will immediately delete the information and permanently close the account. Parents or guardians who believe their child has created an on688 account should contact us immediately.
on688 reserves the right to update this Privacy Policy to reflect changes in our practices, legal requirements, or business operations. Material changes will be communicated via email or prominent notice on the Platform at least 30 days before taking effect. Your continued use of on688 services after the updated Privacy Policy takes effect constitutes acceptance of the changes.
If you have questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact our Data Protection team:
We will respond to all privacy inquiries within 14 business days.
on688 is committed to transparency and accountability in our data handling practices. We regularly review our privacy procedures to ensure compliance with evolving data protection standards and to maintain the trust Indonesian players place in us.
Contact our support team or review our other legal documents
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